Made with Hope

๐Ÿ’ผ Manage Subscriptions

Organizations or personal accounts with paid subscriptions may need to update payment details or access their billing history.

Manage organization subscription

To modify payment information and access billing history for an organization account, you must have either an Administrator or Billing Manager role.

  1. Navigate to your organization page.
  2. Select the Settings tab.
  3. Select the Billing option. This will display the organization's billing dashboard.

Accessing past invoices:

  1. Navigate to the Invoices tab.
  2. Select the invoice you want to download.
  3. Click Download.

Updating payment information:

  1. Navigate to the Payment Info tab.
  2. Update your payment information.
  3. Click Submit.

Manage personal subscription

To modify payment information and access billing history for your personal account, you must be logged in to your Bit Cloud account.

  1. Navigate to your personal account settings.
  2. Select the Settings tab.
  3. Select the Billing option. This will display your personal billing dashboard.

Accessing past invoices:

  1. Navigate to the Invoices tab.
  2. Select the invoice you wish to download.
  3. Click Download.

Updating payment information:

  1. Navigate to the Payment Info tab.
  2. Update your payment information.
  3. Click Submit.

๐Ÿ›Ÿ Need help?